About Cynthia McIntyre Photography
My mantra goes something like this – listen to your heart and follow your dreams. Therefore, after a successful (and boring) career in healthcare, I followed my heart and began an intensive study of photography. I have been fortunate to be trained by some of the best photographers in the world. From an early age I wanted to be a photographer but simply could not find the path. However, once I became determined to listen to my heart and follow my dreams, I clearly saw the path before me! To say I love photography is an understatement- my heart sings every time I push the shutter! I sometimes gasp in amazement at the beautiful images I create by bringing out the best in my client. One of my greatest talents is my ability to get nervous clients to relax in front of the camera. When I work with editorial, corporate or commercial assignments, I take a sometimes vague ideas and bring an abundance of creativity to the project to the amazement of my client. My work ethic is simple- tell me what you need and when you need it. I will complete your project on time, within budget and exceed your expectations!
One of my pet peeves is poor quality customer service. My clients come first (period). Therefore, I return calls and emails within twenty four hours. I respect my clients and turn OFF my cell phone during a session. I will not put you on hold to take another call because YOU are the most important person in the world if I am currently talking with you (in person or on the phone). I use my cell phone as a way for my clients to contact me before a session if they are going to be late or need directions. Any other time the best way to contact me is via my office number 203-364-1592. My email is firstname.lastname@example.org. I monitor my emails and voice mails regularly so I am easily accessible to current and future clients. I offer a no risk guarantee in that if you are not pleased with your portraits, albums, etc. I will do what I need to achieve your satisfaction- at no cost to you. No arguments. Beauty is in the eye of the beholder- what matters is how YOU see the portrait. If you are not pleased with the portrait, we will make it right.
I have an appreciation for the craft and technical aspects of photography and am constantly challenging myself to try new lighting techniques and photographic styles. I consider myself a generalist photographer in that I am talented at photographing everything from newborns and families to architecture and product photography, business , model, acting headshots to event photography ( and yes, weddings!) Regardless of the type of photography, I believe a session should be fun. One of the best compliments I can receive is hearing the clients say “that was fun” as they walk away from a session with me.
The loves of my life include my wonderfully patient and supportive husband of 37 years, my gifted son and his adorable wife and my brilliant daughter and her talented finance. Of course I cannot forget my diva cat, Libby and crazy cat, Jake and last, but far from least, my two cute and cuddly Yorkies; Bailey and Chelsea.
Listen to your heart, follow your dreams,
And let no one tell you what you’re capable of.
Push the limits, bend the rules,
And enjoy every minute of it.
Laugh at everything,
Live for as long as you can.
Love all, but trust few.
Believe in yourself, and never lose faith in others
Settle for nothing but the best,
And give 110% in everything you do.
Life is a gift, live Life to its fullest,
And have a reason for everything -even if it’s totally insane.
Find YOUR purpose in life, and LIVE it!
* All sessions are scheduled by appointment only. A deposit is required to book a session. This deposit is non-refundable if 48 hours notice is NOT give prior to cancelling the session.
* If we must cancel the session, we will offer you the opportunity to either reschedule or receive a full refund of any deposit paid.
* Business portrait clients view their images on the day of their session. The selected image is retouched and posted in a private gallery for final approval before the final retouched file is emailed to the client. The turnaround for business portraits is 3-5 days on average. Turnaround of images within 24 hours of their creation is subject to an additional rush fee of $50.
* Prices are subject to change without notice. To benefit from current pricing or specials, orders and reorders should be placed at the time of your viewing. Orders placed after the viewing will be subject to the current prices at the time the order is placed.
*Cash, checks, VISA, Mastercard and Discover card are accepted. A $35 fee will be charged all checks returned for insufficient funds.
*Please respect the artist, Cynthia McIntyre, and allow her to give her undivided attention to you in the creation of your portraits. Use of cameras, camcorders or recording devices are distractions and not respectful of her time and talent and are therefore not allowed during the session. She appreciates your compliance with this request. Cynthia will not respond to emails, texts or phone calls during your session. Please afford her this same respect by turning off your cell phone.
* All images created during the session remain the property of Cynthia McIntyre Photography LLC and are protected by Federal copyright laws. Reproduction of the images in any manner without the written permission of Cynthia McIntyre Photography LLC is STRICTLY PROHIBITED.
Cancellation and Return Policies
Should you need to cancel your photography session, prints, enlargements, photo albums, or other services and goods, Cynthia McIntyre Photography will do our best to accommodate. However, please keep in mind the following:
We understand that events occur outside of your control and the need to reschedule or cancel your photography session may arise. If you are unable to keep your appointment, please contact Cynthia McIntyre Photography at least 48 hours in advance at 203.364.1592, and we will reschedule your session as our schedule permits. We cannot guarantee a weekend session for the rescheduled appointment but will make every effort to accommodate your schedule. If you fail to notify Cynthia McIntyre Photography at least 48 hours in advance of a session, a cancellation fee in the amount of the creation fee will be assessed. The creation fee (i.e. session fee) includes Cynthia’s time and talent in the creation of original portraits. A non-refundable deposit is required to reserve the session date and time. No prints or digital files are included in the creation fee. The creation fee is non-refundable, but may be applied to ONE rescheduled session if we were notified of the need to cancel the session at least 48 hours before the session.
Cynthia McIntyre reviews the images with each client after his/her portrait session to ensure the satisfaction of the client with the images she created. Consequently, if it is necessary to take additional images to obtain acceptable images she will take additional images at that time. A client does not leave her studio until Cynthia has received confirmation from the client that the images are acceptable. No files are delivered to the client until the client provides written notification of their acceptance. Therefore, free retakes cannot be provided after delivery of the files to the client.
Detailed info is provided to each client prior to their session with recommendations regarding clothing and how to prepare for your headshot session. These recommendations are based on Cynthia’s extensive experience in creating business headshots. If a client does not follow these recommendations and consequently finds the headshots to be unacceptable, an additional session fee will be charged.
A re-take must be requested within 2 weeks of the portrait session. There are no exceptions.
If a retake is requested because the client did not follow the clothing and preparation guidelines, a second session fee will be charged.
Canceling of prints and other tangible goods
Orders of tangible goods (e.g., prints, framed portraits, etc.) are processed instantly and canceling the processing and delivery of tangible goods after ordering is not always possible. We advise any client wishing to cancel a tangible order to call us immediately at (203) 364-1592 and if delivery or processing has not been made, we will issue a full refund. Refunds cannot be made after your order has processed or shipped.
Cash refunds are not issued – only credit toward future purchases.